Urgent Notice: Do not store excessive amounts of credits on the OpenAI API.
They frequently suspend accounts without reason, and once suspended, the money deposited is non-refundable. My several hundred dollars just vanished! Is this how they generate revenue??
Their original reply:
Thank you for reaching out! Our policy does not allow refunds for API prepaid credits. For more detailed information, please review our Service Credit Terms. Thank you for your understanding.
This is extremely unreasonable!
@OpenAI @OpenAIDevs