We fully understand your feedback. Our top priority is addressing the most pressing issue: risk control. If your account has been frozen, we have established two fast-track channels and streamlined the unfreezing process, handled by our Head of Customer Support, Derrick: > Twitter DM: @DerrickYeo61993 > Telegram: @derrickmexc Our entire team has been working day and night to resolve user account issues. We are united in our commitment to rebuilding and doing better. @MEXC_Official