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富国银行确认大面积停电,此前客户报告账户访问、余额、Zelle 转账和其他交易出现问题
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05-19 05:02
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富国银行已确认发生大规模网络中断,导致客户无法访问其账户。据 DownDetector 称,客户从周六早上开始报告问题,绝大多数用户无法登录。
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富国银行已确认发生大规模停电事件,导致客户无法访问其账户。

据悉,客户从周六早上开始报告问题,绝大多数人无法登录DownDetector.

社交媒体上的用户也报告了他们的账户余额、交易和 Zelle 转账的问题,其中一名用户感到沮丧他努力寻找答案。

当地分行无人接听电话。手机银行瘫痪。客服花了57分钟才联系上,却无法解答任何问题。

银行告诉用户直接发送消息寻求帮助。

纽约市新闻台 PI十11该银行回应了评论请求,称问题出在系统维护上。

“今天早上,由于计划维护,我们的 ATM 和网上银行服务短暂中断。”

该银行表示,所有服务现已恢复。

在发布时,DownDetector 表示一些用户报告“表明富国银行可能存在问题”,过去六个小时内有数十名客户报告了登录、Zelle 和借记卡问题。

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